Residents of FESTAC and Satellite Town have complained about estimated billings and the exorbitant cost of the prepaid meters.
They made the complaints at a meeting by the Nigerian Electricity Regulatory Commission ( NERC) on Thursday during which they expressed their grievances to Amuwo News.
John Oshinowo, a resident of Festac Town, complained about an estimated bill. “My major complaint which is similar to that of many residents of festac is the issue of overbilling which is not justifiable, going by the terms of Electric Power Sector Reforms Act.”
Mr. Oshinowo said, “Customers have to pay through their nose, the bills are just too high.” He remains hopeful his complaints and that of other residents will be resolved.
NERC held a meeting at which customers of Eko Electricity Distribution Company (EKEDC) were allowed to lay complaints in order to get them resolved.
The 3-day meeting commenced on Wednesday, May 11, and will come to a close on Friday, May 13.
Moshe Ndubuisi a resident of 1st avenue, Festac Town, said his current bill is over N700,000 and he is hopeful his issues can be resolved.
Dr. Akinrolabu Olukayode attended the meeting as a community leader and spokesman of the electricity committee of Satelite Town forum.
He complained about the exorbitant cost of the prepaid meter in his community.
Staff of EKEDC refused to speak as they claimed officials are not allowed to speak to journalists.